eBay purchasing and shipping info
Shipping Address Requirements--EVERYONE PLACING AN ORDER NEEDS TO READ THIS:
Most of this is covered in the auction terms, but in case you missed it: We'll need the complete address you want the item shipped to, along with your phone number (preferably day time), just in case UPS needs to contact you. UPS shipping is not available to P.O. Boxes and A.P.O. (military posts) addresses. We'll need a conventional address before we can ship to customers with such addresses. If paying with PayPal , please note that we ship to your Verified Address only (the address listed on your credit card and verified by PayPal). For an explanation of this policy, please CLICK HERE. We do not ship unless your address is complete and meets all criteria as outlined above.Note!: Repeated problems with lost and damaged shipments has forced us to discontinue taking orders from outside the lower 48 states of the USA.
Payment info:For PayPal payments, follow the link in the invoice we sent you. If mailing your payment, please include a MONEY ORDER or CASHIER'S CHECK. We do NOT accept personal checks. If you mail us one we will mail it back. Please make your payment payable to Dallas Music or Philip T. Smith. Our mailing address is:
We ship UPS ground exclusively. Shipping costs includes shipping, insurance, and packing. We have shipped over 3,400 shipments. We stock extensive packing supplies and equipment and take great pride in thwarting UPS' best efforts to smash up our stuff. Through the knowledge and experience gained over the years, our merchandise arrives intact. It's been years since we've had a shipment damaged.
In the event you're not home when UPS attempts to deliver your order, they will leave a note letting you know they had been by. When you get home, you can call the 800 number on the note and instruct them to hold the package for pick up at your local UPS transfer station. UPS will hold your order for you to pick up for up to 5 days.